Let’s think of how the doctors’ appointments schedule are kept in the clinic: paper notebook, Google sheets, Google Calendar or maybe specialized software. What’s your choice? That is the most vital part of the question!
So, if it is a paper magazine, we hope to shed some light on the path of your further development and implement more convenient working applications. There is nothing against the magazine, but it is true that the one who duplicates is just wasting their time, while doctors or clinics pay for it. Аs a rule, the schedule is used not only by clinic staff but also patients themselves, which means that the current schedule should be updated immediately for everyone at once. Which of course is not possible if it’s on the paper. The administrator has to duplicate info in chats by hand, repeat phone calls, which often can be challenging as the schedule changes fast.
If you answered Google sheet or Calendar, you are obviously on the right way. The only thing left is to determine the development goals. If you are planning to increase the number of cabinets and patient records, most likely, at some point you’ll face some difficulties with this approach. The sooner you become aware of this fact, the less information you’ll loose when switching to a new system.
Finally, if you are that lucky person who is using professional software for dental clinics or a kind of suitable one, our congrats! Most likely you are one of the leaders in your business as a clinic or as a doctor. Probably you already have such things as patients’ automatic notifications or patients’ databases.
We showed the 3 most simple ways of thinking for you to determine your current state and start moving on.
Want to know why we start on Google? We made in-depth research on the dental clinic work organization and drew certain conclusions that definitely help the clinic to develop faster.
1) Schedule must be digital and posted online
2) Schedule should be available not only to the administrator but also to the doctors, patients and managers. Thus, the rights to editing must be configured in the right way.
3) Schedule changes must be easily made and transmitted to the entire system with which it interacts. For example, this can be done in websites and apps where patients can independently book a time for their appointment.
4) Schedule should be simple and friendly for all kinds of users.
5) Schedule must be protected from inexperienced users, which means to have certain strict rules for filling in and updating.
These are 5 points that only proved to be viable over several years of research.
In the case of a paper journal, the rules don’t work already from the first
Google services can satisfy for a long time, but when you face points 4 and 5, the difficulties begin. Google has certain and quite high flexibility in setting up and managing, and therefore, demands certain user skills.
Here is a simple example, what we faced during our investigation: using Google sheets, sometimes can be not visually convenient to overview the appointments, simply because it is a table, but at the same time it is easy to add comments to visits.
Moreover, it is more challenging to make comments on visits, especially to order them so, that it is easier to see all the patients’ data at once since they came.
Probably every doctor can remember a couple of situations or even more when it was necessary to find a record of the visit to check notes taken long ago.
We now hope you came to a logical conclusion where to keep records and what is best for the doctor. The most valuable thing is time, no questioning. High speed of finding the needed info is the best way to improve and maximize efficiency. The simpler and faster is access to all requested info, the more efficiently the whole the entire clinic works.
The patient booked the time on the site himself -- no waste of the administrator's time.
The patient canceled the visit online -- no wase of possibility to take another client.
The doctors manage to find all info themselves -- no waste of their own, patients’ and the administrator's time.